Hurdle

A different approach

One price. Everything included.
No games.

We're done with the industry's hidden fees, confusing tiers, and “contact sales” for basic features. Here's exactly what Hurdle costs.

Core

$99/month

for your entire organization

Free 30-minute walkthrough · No commitment

Everything to run your organization

Registration & payments
Communication: email & SMS
Scheduling & venue management
Marketing website & lead autopilot
Operations, rosters & payroll
Member app (iOS & Android)
AI agents: chat, saved, and scheduled

Plus standard Stripe processing: 2.9% + 30¢ per card · 0.8% ACH (capped at $5). No markup from us.

Annual plan

Save $289/year

$899

/year

Recommended

Premium

$199/month

with dedicated human support

Free 30-minute walkthrough · No commitment

Everything in Core, plus

Retail & POS: register, readers & storefront
Integrations: QuickBooks, Calendar & more
Dedicated onboarding & setup assistance
Up to 4 hours/month human support
Priority response (< 4 hours)
Quarterly strategy calls & data migration

Plus standard Stripe processing: 2.9% + 30¢ per card · 0.8% ACH (capped at $5). No markup from us.

Annual plan

Save $589/year

$1,799

/year

Both plans include unlimited members and programs. We never add a transaction fee on top of Stripe, you pay their standard rates directly.

Everything included

Every feature, broken down

The full platform: organized by product. Core includes registration, memberships, and the rest of the day-to-day tools. Premium adds Retail & POS and Integrations on top.

Registration & Payments

One link to register, e-sign, and pay in under two minutes.

One-link registration & checkout
Online payments: card, ACH, Apple & Google Pay
Digital waivers & e-signatures
Deposits & monthly payment plans
Early bird pricing & promo codes
Multi-class enrollment per registration
Program add-ons (merch, fees, memberships)
Custom registration fields
Optional processing-fee passthrough
Automatic receipts & confirmations
Waitlists with auto-promotion
Full & partial refunds

Memberships

Member prices on every class, one plan for the whole family, and billing that recovers on its own.

Monthly or yearly memberships
Weekly, monthly, quarterly, or yearly class dues
Household or individual coverage
Member price or included classes
Pause and resume
Minimum term from the enrollment date
Early termination fee, offered when they leave
Failed-payment retries

Communication

Two-way email and SMS in a single inbox with AI assist.

Two-way email & SMS inbox
AI-drafted replies & tone controls
Smart reply suggestions
Newsletters with open tracking
Bulk email & group SMS broadcasts
Program & team targeting
Delivery & status tracking
Threaded conversations
Real-time updates
AI data-collection forms

Scheduling

Calendar, venues, and AI conflict detection, all connected.

Week & month calendar views
Venue & multi-resource management
Google Places venue lookup
Availability windows & blackout dates
AI conflict detection
Recurring events
RSVP & attendance tracking
Automatic schedule-change notifications
Calendar feed sync: Google, Outlook & Apple
Bulk event import
Tournament scheduling (brackets & pools)
Game scores & stats

Marketing

A dynamic website that fills every spot while you sleep.

Branded public website & custom domain
24/7 AI website chatbot
Lead capture forms
Lead autopilot: instant auto-response
Lead scoring & CRM
AI poster generation (program, game-day, QR)
AI hero image & video generation
Rich link previews
SEO & AI-search optimization
Public site traffic analytics

Operations

Rosters, teams, staff, and compliance from one dashboard.

Roster & team management
AI team formation & balancing
Waitlist auto-promotion
Members CRM & bulk import
Staff management & roles
Pay rules: salary, hourly, per-session & revenue share
Staff time clock
Payroll periods & QuickBooks export
Kiosk check-in on any tablet
Clone programs season-to-season
Role-based access (admin & coach)
Custom fields & CSV data export
Certification compliance tracking

Member App

A native iOS & Android app your members actually use.

Native iOS & Android app
Live schedule with one-tap RSVP
Multi-child & family support
Browse & register for programs
Saved payment methods
Payment history & receipts
Smart push notifications
1-tap directions & add to calendar
Team rosters & coach contact
Game scores & team records
Appointment booking
Org switching & offline support

AI Agents

Describe a task. Run it now, save it, or put it on a schedule.

Ask AI: chat that knows your org
Saved agents you can run anytime
Scheduled agents (daily, weekly, or custom)
Approval before messages or money move
Natural-language analytics
AI message drafting
Churn & risk detection
Voice mode
AI team formation
Waiver & document generation
Member re-engagement
Proactive task generation
Smart event reminders
Org memory & learning
Premium only

Retail & POS

Premium

Sell in person and online from one connected catalog.

Tablet point-of-sale register
Tap-to-pay card readers
Cash, check & card-on-file payments
Branded online storefront
Live inventory tracking
Product variants
Sales tax handling
Item-level refunds & restock
AI product images & descriptions
Receipt emails & unified payouts

Integrations

Premium

Connect the tools you already run your business on.

QuickBooks Online sync
QuickBooks Time payroll export
Stripe Connect payments & payouts
Calendar feed sync: Google, Outlook & Apple
Data export anytime
Mailchimp contact sync
Checkr background checks
WhatsApp Business inbox
HubSpot (coming soon)
Slack notifications (coming soon)

Add-ons

Your own app, with your name on it

Every plan includes the Hurdle member app. When you want your own, it's available as an add-on.

Branded Member App

Available as an add-on

Your own app in the App Store and Google Play, built, submitted, and kept up to date for you.

Your name, icon & colors on members' phones
Your own App Store & Google Play pages
Every Hurdle feature, updated automatically
Store listing written for you
Guided setup, no developer needed
Scan-to-download QR code & share link

We're calling it out

The software industry serving youth sports and activity businesses has gotten away with this for too long. Here's what we refuse to do.

Hidden platform fees on every transaction

You collect $10,000 in registrations, they quietly take $300-700 on top of card processing.

Per-member pricing that punishes growth

Your organization grows? Congratulations, your bill doubles. That's not partnership.

"Contact sales" for basic features

Want to send an email to your members? That'll be the Enterprise tier. Need a simple report? Talk to sales.

Confusing tier structures designed to upsell

Starter, Plus, Pro, Business, Enterprise. By design, you never know what you're missing.

Long-term contracts with auto-renewal traps

Miss the 30-day cancellation window? Enjoy another year of software you hate.

What we do instead

Zero platform fees

You pay Stripe's standard 2.9% + 30¢ for payment processing. That's it. We don't take a cut of your revenue.

Unlimited everything

Members, programs, events, messages. No artificial limits. No penalties for success.

One platform, no surprises

Registration, payments, communication, scheduling, marketing, operations, and AI in both plans. Premium adds Retail & POS, Integrations, and dedicated support.

Month-to-month

No annual contracts required. No cancellation fees. No auto-renewal traps. Stay because you want to.

AI built in, not bolted on

The assistant, message drafting, analytics, and smart scheduling are included in every plan, not a paid add-on.

Support your way

Core gets AI chatbot + knowledge base. Premium adds dedicated human support with 4 hours/month included.

Do the math

On a typical $50,000 registration season:

Legacy platforms

Platform fee (5%)$2,500
Card processing$1,500
Monthly subscription$1,200
Total cost$5,200+

Hurdle

Platform fee$0
Card processing (Stripe)$1,500
Annual subscription$899
Total cost$2,399

That's $2,800+ back in your organization's pocket. Every season.

Questions

What's the difference between Core and Premium?

Core includes registration, memberships, communication, scheduling, marketing, operations, the member app, and AI. Premium adds Retail & POS, Integrations, dedicated human support (up to 4 hours/month), onboarding, and setup assistance.

Why don't you charge per member like everyone else?

Because it's a bad deal for you. Your success shouldn't increase your costs. Flat pricing means you can grow without worrying about your software bill.

What's the catch with no transaction fees?

There isn't one. We make money from subscriptions, not by skimming your revenue. You pay Stripe directly for card processing at their standard rates.

Is AI really included in both plans?

Yes. AI agents (chat, saved, and scheduled), message drafting, analytics, smart scheduling, and team formation are built into every plan at no extra cost. There's no separate AI add-on or per-use metering.

What does 'up to 4 hours/month human support' mean?

Premium members get direct access to our team via email and scheduled calls. The 4-hour cap is for dedicated support time, quick questions don't count. Most organizations use 1-2 hours/month.

Can our members get an app with our own name and icon?

Yes. The Branded Member App is an optional add-on for $59 a month on either plan. Members download an app with your name, icon, and colors from the App Store and Google Play, and we build it, submit it, and keep it updated. You'll need your own Apple and Google developer accounts (Apple charges $99 a year, Google $25 once), and Settings walks you through each step. Every plan already includes the Hurdle member app.

Can I switch between plans?

Yes, anytime. Upgrade to Premium when you need hands-on help. Downgrade to Core when you're comfortable. Changes take effect on your next billing cycle.

Can I really cancel anytime?

Yes. No cancellation fees, no hoops to jump through. If Hurdle isn't working for you, you can leave. We'd rather earn your business than trap you.

Can I see Hurdle before I commit?

Yes. Book a free demo and we'll walk you through the platform with your organization's use case in mind, no credit card, no commitment.

Do you migrate our existing data?

Yes. A specialist-led project moves customer records, programs, enrollments, payment summaries, website content, and saved payment methods onto Hurdle. Processor-to-processor token transfer into Stripe, usually 5 to 10 business days, or a card-collection campaign if the processor cannot send tokens. The site takes new members first. Existing billing flips once cards are on file. One-time implementation starting at $199, quoted to the size of your data. You can also import a CSV yourself.

Ready to fill your programs?

Book a demo and we'll show you how to grow enrollments and collect more.